How do I fix a broken AC unit?

Before calling, check the thermostat (set to cool, below room temp), replace a dirty air filter, reset a tripped breaker once, and clear debris from around the outdoor condenser. If those steps do not solve it, or you see ice, smell burning, or hear grinding, turn the system off and call a licensed HVAC technician.

Air Conditioning Repair

AC Repair in New Orleans, LA: Honest, Same-Day Air Conditioning Repair

If your AC is broken, leaking, or short-cycling, we will be there the same day with honest options and a clear written quote.

AC breakdowns rarely happen at a convenient time, especially in New Orleans where summer heat and humidity can turn an uncomfortable house into a real problem fast. When your system suddenly starts blowing warm air, leaking water, or cutting on and off, daily life gets disrupted. Keefe’s has been the go-to AC repair team here since 1979, and we know how to get your home cool and dry again, fast. We provide same-day AC repair across Greater New Orleans, including Metairie, Kenner, Harahan, Slidell, and the Northshore.

When you call, a real person answers and gives you a clear arrival window. When we arrive, we walk you through the issue, explain it in plain language, and give you honest written options before any work begins. No pressure, no surprise fees, and no upsells you did not ask for.

Emergency Residential AC Repair in New Orleans

If your AC is fully out, leaking water inside, or you smell something burning, our 24/7 call center is standing by to take your call and dispatch help as quickly as possible across New Orleans, Metairie, Slidell, and the Northshore.

Call Now: (504) 321-5004

Current AC Specials and Offers

Looking for HVAC specials, AC special offers, or seasonal discounts in New Orleans? Keefe’s runs new promotions every month on AC repair, tune-ups, and full system replacements. Members of our maintenance club also get exclusive year-round savings and priority scheduling during peak season.

See This Month’s Specials

Common AC Problems We Repair

Air conditioning systems are complex, with many components working together to keep your home cool and dry. When one part fails, it can throw the whole system off. Here are the most common AC repair problems we handle in New Orleans homes.

✓Water dripping from the AC pipe outside: A small drip from the outdoor PVC pipe, also called the condensate line, is normal in summer, but constant heavy dripping or water pooling around the unit usually means the line is clogged or the system is overworking. We clear the line and check for the underlying cause.
✓AC unit leaking water inside the house: Water on the floor, ceiling stains, or a wet air handler almost always points to a clogged condensate drain, a frozen coil, or a broken pump. Turn the system off and call us. This is not something to wait on.
✓AC keeps turning off: If your AC runs for a few minutes and then shuts off, the system is usually too big for the home, low on refrigerant, or has a failing thermostat or capacitor. We diagnose the cause instead of just resetting it.
✓Refrigerant leaks: Low refrigerant prevents your system from cooling and can damage the compressor if left untreated. We find the leak first, then fix it, instead of just topping it off.
✓Frozen evaporator coils: A coil iced over usually means a dirty filter, restricted airflow, or low refrigerant. Running the system frozen can damage the compressor, so we shut it down, thaw it safely, and fix the root cause.
✓Failing capacitors: Capacitors start and run the motors. When they fail, the AC may not turn on or may shut down unexpectedly. This is one of the most common AC repairs in New Orleans.
✓Compressor failures: The compressor is the heart of the system. When it fails, repair versus replace becomes a real conversation, and we will show you both options clearly.
✓Electrical issues: Loose connections, worn wiring, or tripped breakers can disrupt performance and pose a safety risk. We have licensed electricians on staff if a panel upgrade is needed.
✓Broken thermostats: An inaccurate thermostat causes uneven temperatures and higher bills. We test, recalibrate, or replace.
✓Airflow restrictions: Dirty filters, blocked vents, or duct issues force the system to work harder and shorten its life.

How to Fix a Broken AC Unit and When to Call a Pro

Before you call, there are a few quick things you can safely check yourself.

✓Check the thermostat: Make sure it is set to cool and at least 3 degrees below room temperature. Replace the batteries if it is blank.
✓Check the air filter: A clogged filter is the single most common cause of weak airflow and frozen coils. If it looks gray, replace it.
✓Check the breaker: If your AC is fully off, look at the breaker panel for a tripped switch and reset it once. If it trips again, stop and call us.
✓Check the outdoor unit: Clear leaves, grass, and debris from around the condenser. It needs breathing room.

If those quick fixes do not solve it, or you smell something burning or hear loud grinding, turn the system off and call us. Refrigerant, electrical, and compressor work all require a licensed technician.

The Honest Options Promise

Every AC repair, every quote, every time.

A Repair Option

If your system can be safely repaired, we will always show you that option first, with a clear written quote.

A Replacement Option

If replacement actually makes more sense for your home and system condition, we will show you that option clearly too.

A Wait Option

When it is safe to wait, we will tell you. No pressure, no scare tactics, and no rushing you into a decision.

Schedule AC Repair

Frequently Asked Questions About AC Repair

Why is water dripping from my AC pipe outside?

A light drip from the white PVC condensate line outside is normal in summer because your AC is pulling humidity out of the air. Heavy, constant dripping or pooling water usually means the indoor condensate drain is clogged or the system is icing over and dumping melt water. If the drip stops entirely, that can also mean the line is fully blocked and water is backing up inside. Either way, we can clear the line and check the underlying cause.

Why is my AC unit leaking water inside?

An AC leaking water inside the house almost always points to a clogged condensate drain line, a frozen evaporator coil that is melting, or a broken condensate pump in the attic or closet. Turn the system off so it does not damage your ceiling, walls, or floors, and call us the same day.

Why does my AC keep turning off?

An AC that keeps turning off and on is called short-cycling. Common causes include a system that is too large for the home, low refrigerant, a dirty filter, a failing capacitor, or a faulty thermostat. Short-cycling wears the compressor out quickly and should not be ignored.

My AC is broken. How fast can you get here?

Most non-emergency AC repair calls in New Orleans get same-day service. For full breakdowns, water leaking inside, or anything that smells like it is burning, our 24/7 call center can take your call any time and get a technician dispatched as soon as possible.

Do you offer emergency residential HVAC repair in New Orleans?

Yes. Keefe’s offers emergency residential HVAC repair across New Orleans and the Greater New Orleans metro, including Algiers, Kenner, Slidell, and the Northshore. Our 24/7 call center is staffed by real people who can take your call any time, day or night.

How can I fix a broken AC unit myself before calling?

Before you call, you can safely check four things. Make sure your thermostat is set to cool and well below room temperature. Replace the air filter if it looks dirty. Check the breaker panel for a tripped breaker and reset it once. Clear leaves and debris from around the outdoor condenser. If those steps do not solve it, or if you see ice on the unit or smell something burning, turn the system off and call a licensed technician.

Do you have AC specials or current HVAC special offers?

Yes. Keefe’s runs new AC specials and HVAC special offers every month, including discounts on repairs, tune-ups, and full system replacements. Members of our maintenance club also get year-round savings and priority scheduling in summer. Check our specials page or ask us when you book.

When should I replace instead of repair my AC?

A general rule is that if the system is older, the repair is a major one, or you have already had repeated major issues, replacement may make more sense. We will show you both options side by side so you can make the right choice without pressure.

Do you repair all AC brands and models?

Yes. We repair all major brands, including Carrier, Trane, Lennox, Rheem, Goodman, American Standard, Bryant, Mitsubishi, and Daikin. That includes repair, maintenance, and warranty work.

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Warning Signs You Need AC Repair

Your system often gives warning signals before a full breakdown occurs. Recognizing these signs early can save you from more expensive, larger repairs. Call Keefe’s for AC repair if you notice:

Loud banging, grinding, or rattling noises
Uneven cooling between rooms
Sudden shutdowns or failure to turn on
Short cycling (frequent on-and-off operation)
Rising energy bills without increased usage
Musty or burning smells from vents
Water pooling around the indoor unit
Warm air blowing instead of cool air

Ignoring these symptoms can strain your system and reduce its lifespan. Prompt air conditioning repair helps restore performance and prevent further damage.

Emergency AC Repair in the Greater New Orleans Area

In New Orleans, air conditioning is essential for safety and well-being during extreme heat. When temperatures soar, a broken AC system can quickly create uncomfortable and even hazardous indoor conditions.

That’s why Keefe’s offers responsive emergency AC repair services throughout the Greater New Orleans Area. We prioritize urgent calls and work diligently to restore cool air as quickly as possible. Whether your system stops working late at night or during a weekend heatwave, our team is committed to getting your home comfortable again.

We arrive prepared with the tools and parts needed to complete many repairs on the spot, minimizing downtime and inconvenience. When you need reliable air conditioner repair during extreme conditions, you can count on Keefe’s.